
The perfect laundry for your neighbour isn't necessarily right for you. A family with a baby, a professional who wears a suit every day, and a premium sneaker collector all have very different needs.
Instead of looking for "the best laundry", it's more effective to look for the one that best matches your laundry profile. This guide helps you decide in three steps.
"The first question isn't 'which laundry is good?' It's 'what's actually in my laundry basket?'" — Getwash Laundry Operations Team
Table of Contents
Pay attention to what goes into your laundry basket for two weeks, then pick the profile that fits you best.
Mostly T-shirts, trousers, loungewear, and towels. Your main need is kilo laundry with stable prices and consistent results.
Lots of shirts, blazers, and tailored trousers. Your main needs are crisp ironing, dry cleaning for suits, and punctuality.
Baby clothes, bedsheets, soft toys, and school gear. Your main needs are gentle detergent and separate processing, for example baby kilo laundry.
Designer bags, leather jackets, evening wear, and expensive shoes. Your main need is specialist care, such as Maison de Bag and wet cleaning for fabrics that can't tolerate solvents.
When the laundry sits off your usual route, having it collected nearly always wins. Our courier charge depends on which distance band you fall into, from Rp8,000 for the closest addresses up to Rp22,000 for the furthest, per one-way trip.
Match the laundry's service hours to your daily rhythm. We start at nine every morning and close at five on weekdays or three on Saturdays. If the courier arrives while you're at work, simply leave the bag with building security or the front desk.
If you often need clothes back quickly, make sure express laundry is available.
A laundry you can order from online, track, and pay cashlessly is far easier to use long term. See our guide on how to do online laundry with Getwash.
Send a mix that represents your usual laundry, such as a few T-shirts, a shirt, and a towel. Don't send your most expensive dress in the first order.
When it comes back, rate cleanliness, dryness, folding, punctuality, and admin responsiveness from 1 to 5 each.
If the total across those five criteria is 20 or more for three orders in a row, the laundry deserves to be your regular. If one criterion keeps scoring below 3, look for an alternative, however good the others are. A consistently low score in one area usually signals a system problem, not a fluke.
Many customers come to Getwash for one need, such as shoe cleaning, and stay because everything else can be handled in the same place. That's why we offer more than 30 types of service, from kilo laundry to care for designer items belonging to high-profile clients. See them all on our services page.
Choose a laundry with a full range of services, so everything can be collected at once and processed separately there.
Yes, as long as the laundry sorts colours and irons at the right temperature. For suits and blazers, choose dry cleaning.
Three orders are enough to see how consistent it is.
Yes. Premium bags, shoes, and leather jackets go through specialist services such as Maison de Bag, Signature Shoe Care, and leather care.
Check the full list on the outlets page.
Not sure which profile your laundry fits? Tell our admin what's in your basket at +62 812-6610-0500, or create an order straight away at getwashlaundry.id/id/pesan. To pay, just have a credit card, a QRIS-enabled payment app, mobile banking for a transfer, or a VA number ready. See examples of care for each profile, from baby clothes to designer bags, on Instagram, Facebook, TikTok, and Threads.